Frequently asked questions

You can always ask us all your questions, because you know what they say: by asking, one becomes wise. On this page you will find answers to frequently asked questions. Can't find the answer to your question below? Please contact us!

Accessibility

Here you will find answers to questions about our accessibility and the accessibility of NBC. Are we wheelchair-friendly? (Absolutely!), where is the bicycle parking, and can I park for free?

I lost or forgot something, do you have a lost and found?
Can I work somewhere before my meeting?
Are there restrooms available throughout the venue?
What are the address details of NBC?
Are there charging points for electric cars?
Is NBC accessible by public transport?
Is there a bicycle or motorcycle parking?
Is NBC accessible for people with disabilities?
Is there a nursing room available?
Do you have hotel facilities?
Is the routing clear for guests to find the rooms?
Can I park at the NBC?
Is it possible to print on location?
How is your accessibility?
Do you have a prayer room?
Do you have an elevator?
Is there wifi available in the NBC?
Is there anywhere I can call or work undisturbed?

Location & capabilities

Answers to questions about our location and possibilities. What is the capacity, is there decoration, are there break rooms, and so on.

May I visit to view the location?
Is there a floor plan of the location?
How many rooms does NBC have?
What is the maximum capacity of NBC?
Do the rooms have break areas?
How many break-out rooms does NBC have?
What setups are possible?
Does the location or space have furnishings?
Is there decoration available?
Is NBC suitable for weddings or private parties?
Do you have hotel facilities?
What are the opening hours of NBC?
Can I use branding elements for my event?
Can I send items or packages in advance of my event?
What if I need more capacity for my event?
Does the NBC have outdoor grounds?
Does the NBC have dressing rooms?
What are the possibilities with the projection in the Grand Hall and Event Hall?
Can I bring my own vendors?

Existing bookings

Do you have a question about a reservation you have made? You can find the frequently asked questions and their answers below.

Where can I find the general and booking conditions?
Can I use branding elements for my event?
Is there space for event set up?
Can I send items or packages in advance of my event?
What if I need more capacity for my event?
When can we still cancel free of charge?
Do I need to take out an event insurance?

Food & drinks

Good food and drinks, we love it! And of course, we are happy to tell you more about the delicious food and drinks our kitchen team prepares.

Do you separate waste?
What material are your disposables made of?
How do you prevent food waste?
Is the culinary offering certified?
Can dietary requirements or allergies be accommodated?
Can I bring my own catering?
Can I bring my own vendors?
Do you work with set partners for catering?

Technology & equipment

Below you will find frequently asked questions about equipment and technology for events.

What technology is included in the event halls?
What are the possibilities with the projection in the Grand Hall and Event Hall?
Can I bring my own vendors?

Sustainability

Do you want to know what we do in terms of sustainability and how we are socially involved? We have gathered the frequently asked questions about this topic below. Do you want more information about our sustainability activities? Check out this page.

What are you doing in terms of sustainability?