Privacy statement

Processing Personal Data

Personal data is any form of information that allows a person to be identified directly or indirectly. NBC Conference Centre may collect and process your personal data. Processing includes actions such as recording, organizing, storing, updating, modifying, retrieving, consulting, and using data.

NBC Conference Centre collects personal data in the following circumstances:

• When you visit the NBC Conference Centre website;
• When you contact us, for example, via a contact form, email, or phone;
• When you use our services;
• When you enter into a contractual relationship with us.

In the case of a contractual relationship, using our services, or contacting us, we may request the following personal data to provide our services or supply you with information:

• First and last name
• Company name
• Job title
• Address details
• Email address
• Phone number
• Gender
• Billing details
• Coffee preference

It is also possible that visual material, such as photos or videos, may be captured when you are present at the NBC Conference Centre. For more information on this, see ‘Photography and Videography by NBC Conference Centre’ later in this document.

Use of Personal Data

NBC Conference Centre processes your personal data to contact you by phone or to reach you in writing (via email) if you cannot be contacted by phone. We also use your data for making reservations and bookings.

If you have signed up to receive mailings from us, we use your data to send you our newsletter. Additionally, we may send promotional mailings with offers related to our services. You can unsubscribe from these mailings at any time.

Legitimate Interests of NBC Conference Centre

NBC Conference Centre also processes personal data based on its legitimate interests, which may include:

• Personalizing communication and services;
• Improving service quality through statistical analysis, satisfaction surveys, or other research methods;
• Using cookies to enhance website usability. See ‘Cookie Policy’ for more information.

Retention of Personal Data

NBC Conference Centre does not retain your personal data longer than necessary to achieve the purposes for which it was collected. For example, if you made a reservation, we will keep your data to facilitate future reservations.

Sharing Data

NBC Conference Centre only shares your personal data with third parties if necessary to execute an agreement with you or to comply with a legal obligation.

Website Data

On the NBC Conference Centre website, general tracking information is collected, such as the number of clicks on a particular page or the number of visitors. We use Google Analytics to monitor how users interact with the website and to evaluate the effectiveness of NBC Conference Centre advertisements.

Cookie Policy

We use cookies on our website to automatically collect information when the NBC Conference Centre website is visited. Cookies are data points that track the browsing behavior of visitors. NBC Conference Centre uses analytical cookies and tracking cookies.

• Analytical cookies help us identify which pages are most visited, where errors occur, or how effective certain pages are. As a website visitor, you are tracked anonymously, and this data is stored in Google Analytics for 24 months. Additionally, we use analytical cookies to analyze our phone traffic and track the origin of incoming calls. These data are stored by Adcalls for 24 months. Session data are stored no longer than necessary and are stored pseudonymously, meaning IP addresses are anonymized.
• Tracking cookies require your consent. These cookies monitor your website behavior. We use the data to improve our website, create interest profiles, conduct market and audience analysis, and utilize social media. These cookies may be used for statistical, social, targeting, and commercial purposes. Collected data include visited web pages, IP address, cookie content, and referrer URL. The collected data is automatically deleted after six months unless the NBC Conference Centre website is revisited.

NBC Conference Centre uses direct tracking cookies and indirect tracking cookies. Direct cookies are placed by NBC Conference Centre on the website, often for statistical purposes. Indirect tracking cookies are placed by third parties on the NBC Conference Centre website, such as organizations specializing in website analysis. These cookies provide NBC Conference Centre with information about website visitor frequency. Indirect tracking cookies are also used to display advertisements tailored to the user’s specific profile.

NBC Conference Centre uses indirect tracking cookies through Google and Facebook for online advertising opportunities. The collected data allows us to offer targeted advertisements after you visit our website. These cookies also prevent you from seeing the same advertisement too often.

The share buttons on the NBC Conference Centre website also use indirect tracking cookies. These buttons are used to promote the website and enhance its interactivity. When visiting a page with this software, anonymous cookies are created. No personal data is stored in these cookies. Once you click a button, you leave the NBC Conference Centre website, and the linked website, such as Facebook, may place its own cookie. For more information about the privacy statement of these websites, we refer you to the respective websites.

Refusing and Deleting Cookies

You can delete or refuse cookies at any time through your browser settings. These settings are usually found in the ‘Options’ or ‘Preferences’ menu of your web browser.

Access, Modify, or Delete Data

You have the right to access, correct, or delete your personal data that you provided to us via a contact form, phone call, or email. You can send your request for access, correction, or deletion to reserveringen@nbccongrescentrum.nl. NBC Conference Centre will respond to your request within four weeks.

Security

NBC Conference Centre takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. The NBC Conference Centre website uses a reliable SSL Certificate to ensure that your personal data does not fall into the wrong hands.

Photography and Videography by NBC Conference Centre

When you attend an event at NBC Conference Centre, you may be photographed or filmed by a photographer or videographer on behalf of NBC Conference Centre. These images may be used for marketing purposes, such as placement on the website, social media, mailings, brochures, or campaigns. If you do not wish to be recorded, you can inform the photographer or videographer working on behalf of NBC Conference Centre on the day of the event. Images captured by a photographer or videographer hired by the event organizer fall under the privacy statement of the event organizer, not NBC Conference Centre.

Changes to the Privacy Statement

NBC Conference Centre reserves the right to make changes to this privacy statement. Therefore, please review this privacy statement regularly.